Overview

Private member clubs continuously pursue exceptional and exclusive member experiences. Clubs strive to keep new and existing members engaged and excited to use the club. Nevertheless, a common obstacle emerges — the struggle to amplify the voices of individual members, whose valuable feedback often goes unheard amidst the channels predominantly reserved for board members and staff. Recognizing this communication gap, the implementation of JotJar, an innovative feedback system, emerges as a discreet and potent solution. This technology bridges the divide, ensuring that even the average member with valuable insights is afforded a platform for their opinions and concerns.

Key Features:

• JotJar provides a secure channel for members to express their thoughts.
• Members can quickly connect to a custom Branded club suggestion form via elegant custom QR Codes or Links attached to the member app or website.
• Members can use the JotJar platform to submit feedback on various aspects of the club, such as services, amenities, events, and overall experiences.

• JotJar allows members to provide feedback effortlessly while at the club, precisely when experiences are fresh in their minds.
• By integrating JotJar into on-site facilities, the club maximizes the likelihood of capturing valuable member insights during their visit.

• Regularly collected feedback is analyzed to identify recurring trends and areas for improvement. Large club surveys, every few years, do not capture day to day experiences.
• The club can use this data to implement strategic changes, enhancing the overall member experience and maintaining a competitive edge in the private club industry.

• JotJar can be integrated into targeted member engagement initiatives to encourage participation.
• The club can use the platform to solicit suggestions for upcoming events, amenities, or improvements, creating a sense of inclusivity among members.

• Actively seeking and acting upon member feedback showcases the club's dedication to providing a top-notch experience.
• Publicizing positive changes resulting from member input reinforces the club's commitment to continuous improvement and member satisfaction.

• Add useful and informative links to your JotJar.
• Use the quick 2 minute surveys for targeted experiences.