Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Privacy Policy Definitions:

• Account: A distinct account established for your use to access our Service or its components.
• Company: Jotjar LLC, located at 161 Cherry Street, 2nd Floor, New Canaan, CT 06840, referred to as "the Company," "We," "Us," or "Our" in this agreement.
• Cookies: These are small files positioned on your computer, mobile device, or any other device by a website, containing your browsing history details on that particular site and serving various functions.
• Country: Connecticut, United States.
• Device: Any tool capable of accessing the Service, such as a computer, cellphone, or digital tablet.
• Personal Data: Information relating to an identified or identifiable individual.
• Service: The Website provided by Jotjar LLC.
• Service Provider: Any natural or legal entity processing data on behalf of the Company. This term encompasses third-party entities or individuals contracted by the Company to facilitate, provide, or analyze the Service or perform related services.
• Usage Data: Information collected automatically, either generated through Service usage or by the Service infrastructure itself, like page visit duration.
• Website: Jotjar LLC, accessible via https://jotjar.com/
• You: The individual utilizing or accessing the Service, or the entity on whose behalf such individual is using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data Collection:

During your usage of Our Service, we may request specific personally identifiable information that enables us to contact or identify you. This information may include, but is not limited to:

• Email address
• Usage Data

Usage Data:

Usage Data is automatically collected while utilizing the Service. This data may comprise details such as your Device's Internet Protocol (IP) address, browser type, browser version, pages visited on our Service, the time and date of visits, duration spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the Service through a mobile device, certain information is automatically collected, including, but not limited to, your mobile device type, unique ID, mobile device IP address, mobile operating system, type of mobile Internet browser used, unique device identifiers, and other diagnostic data.

Additionally, we may gather information that your browser sends whenever you visit our Service, whether through a standard browser or a mobile device.

Tracking Technologies and Cookies:

We utilize Cookies and similar tracking technologies to monitor activity on Our Service and store specific information. These technologies include beacons, tags, and scripts, which collect and track data to enhance and analyze Our Service. The technologies employed may consist of:

• Cookies or Browser Cookies: These are small files placed on Your Device. You can configure Your browser to reject all Cookies or notify You when a Cookie is being sent. However, if You decline Cookies, certain parts of our Service may not be accessible. Unless your browser settings are adjusted to reject Cookies, our Service may use Cookies.
• Web Beacons: Certain sections of our Service and emails may contain small electronic files known as web beacons or clear gifs. These enable the Company to, for example, tally users who have visited specific pages or opened an email, providing related website statistics and verifying system and server integrity.

Cookies may be categorized as "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted when You close Your web browser.

We employ both Session and Persistent Cookies for the following purposes:

• Necessary / Essential Cookies: These are essential for providing services available through the Website and enabling some of its features. They aid in user authentication and prevent fraudulent account use. Without these Cookies, requested services cannot be provided, and they are solely used for this purpose.
• Cookies Policy / Notice Acceptance Cookies: These identify whether users have accepted the use of cookies on the Website.
• Functionality Cookies: These remember choices made when using the Website, such as login details or language preference, to provide a more personalized experience and eliminate the need to re-enter preferences on subsequent visits.

For further details about the cookies used and your options regarding them, please refer to our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may utilize Personal Data for the following objectives:

• Service Provision and Maintenance: This includes monitoring Service usage to ensure its effective functioning.
• Account Management: Managing your registration as a user of the Service, granting access to various functionalities available to registered users.
• Contract Performance: Engaging in the development, compliance, and execution of purchase contracts or other agreements made through the Service.
• Communication: Contacting you via email, telephone calls, SMS, or other electronic means, such as push notifications, for updates, informative communications, including security updates, as necessary or reasonable for implementation.
• Marketing and Promotions: Providing news, special offers, and general information about goods, services, and events similar to those you have previously purchased or inquired about, unless you opt out of receiving such information.
• Request Management: Handling and addressing your requests submitted to us.
• Business Transfers: Evaluating or conducting mergers, divestitures, restructurings, or other transactions involving the transfer or sale of assets, including Personal Data, as part of such proceedings.
• Other Purposes: Utilizing your information for purposes such as data analysis, identifying usage trends, evaluating promotional campaign effectiveness, and enhancing our Service, products, services, marketing efforts, and your overall experience.

We may disclose your personal information in the following circumstances:

• With Service Providers: Sharing your personal information with service providers to analyze and monitor Service usage and to facilitate communication with you.
• Business Transfers: Sharing or transferring your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: Sharing your information with our affiliates, subject to their adherence to this Privacy Policy. This includes our parent company, subsidiaries, joint venture partners, or other entities under common control with us.
• With Business Partners: Sharing your information with our business partners to offer specific products, services, or promotions.
• With Other Users: Your personal information shared or interacted with in public areas may be viewed and distributed by all users, including outside the platform.
• With Your Consent: Disclosure of your personal information for any other purpose with your explicit consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and utilize your Personal Data to the extent required to meet legal obligations, such as compliance with applicable laws, resolving disputes, and enforcing our legal agreements and policies.

Additionally, the Company will retain Usage Data for internal analysis purposes. Generally, Usage Data is kept for a shorter duration, unless it is utilized to enhance security, improve Service functionality, or if legal obligations necessitate its longer retention.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operational offices and other locations where processing parties are situated. Consequently, this information may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those of your jurisdiction.

By consenting to this Privacy Policy and submitting such information, you agree to this transfer.

The Company will take all reasonable steps to ensure the secure treatment of your data in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place, including the security of your data and other personal information.

Deleting Your Personal Data

You possess the right to delete or request assistance in deleting the Personal Data collected about you by Us.

Our Service may empower you with the capability to delete specific information about yourself directly within the Service interface.

You maintain the authority to update, modify, or delete your information at any juncture by accessing your Account, if applicable, and navigating to the account settings section designated for managing personal information. Alternatively, you can reach out to Us to request access, correction, or deletion of any personal information you have provided.

It's important to note, however, that certain information may need to be retained in accordance with legal obligations or lawful bases.

Upon termination of the service, any data containing your personal information will be promptly deleted.

Disclosure of Your Personal Data

Business Transactions

In the event of a merger, acquisition, or asset sale involving the Company, your Personal Data may be transferred. Prior to any transfer, we will notify you, ensuring that you are informed before your Personal Data becomes subject to a different Privacy Policy.

Law Enforcement

Under specific circumstances, the Company may be compelled to disclose your Personal Data as required by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements

The Company may disclose your Personal Data in good faith belief that such action is necessary to:

• Fulfill a legal obligation
• Safeguard and uphold the rights or property of the Company
• Prevent or investigate potential misconduct associated with the Service
• Safeguard the personal safety of Service Users or the general public
• Defend against legal liability

Protection of Your Personal Data

While safeguarding Your Personal Data is paramount to Us, it's crucial to recognize that no method of transmission over the Internet or electronic storage is entirely infallible. Despite our commitment to employing commercially acceptable measures to shield Your Personal Data, we cannot warrant its absolute security.

Privacy of Minors

Our Service is not intended for individuals under the age of 13. We do not knowingly gather personally identifiable information from anyone under this age. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us immediately. Should we discover that we have unintentionally collected Personal Data from an individual under 13 years old without parental consent verification, we will take prompt action to delete such information from our servers.

In cases where consent is necessary for processing information according to your country's laws, and if parental consent is mandated, we may require consent from your parent or guardian before collecting and utilizing that information.

External Links

Our Service may include links to other websites not operated by Us. Clicking on these third-party links will redirect you to their respective sites. We strongly recommend reviewing the Privacy Policy of any website you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to Privacy Policy

We may periodically update Our Privacy Policy. Notification of any changes will be provided by posting the revised Privacy Policy on this page.

You will also receive notification via email and/or a prominent notice on Our Service prior to the changes taking effect, along with an updated "Last updated" date at the top of this Privacy Policy.

It is advisable to review this Privacy Policy regularly for any updates. Changes to this Privacy Policy are effective upon posting on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

JotJar LLC, 161 Cherry Street, 2nd Floor, New Canaan, CT 06840

hello@jotjar.com