FAQ

To get started, sign up for a free trial or a paid account here. Once you've created an account, you will be instructed how to get started simply and quickly.

We offer flexible pricing plans to suit your business requirements. Check out our plans here for detailed information on our subscription plans, including features and pricing.

Yes, we offer a free trial for JotJar. During the trial period, you can explore our features and experience the value JotJar brings to your business.

Creating a JotJar is easy! At initial sign up you will be walked through simple and intuitive steps to get started. Once you have created your first JotJar you can easily set up another by clicking on + New JotJar.

You can customize various aspects, including colors and logos.

If a customer wishes to be contacted, they must provide their contact information on either the Mailing List or Contact Us page. However, if a customer provides contact information on one of these pages but then engages with the site through another method, their responses to those other engagements will remain anonymous.

Yes! You can invite Team members and give different viewing and action capabilities.

Download the QR code from your JotJar Promotion page. Here you will follow the instructions offered by your POS system to upload to a receipt.

Here is a Link to Clover https://docs.clover.com/docs/smart-receipts

Here is a Link to Stripe https://docs.stripe.com/receipts

Here is a Link to Toast https://doc.toasttab.com/doc/platformguide/adminReceiptSetup.html

Here is a Link to Square https://squareup.com/help/us/en/article/5424-customize-digital-receipts-and-invoices

Billing is handled on a monthly or yearly basis. You will be charged according to the selected subscription plan. Payments can be made securely through our platform.

Yes. JotJar will renew based upon your subscription type. Either monthly or yearly.

You can cancel at any time with 30 days notice. There are no early termination fees whatsoever.

We offer dedicated customer support to assist you. Email us at help@jotjar.com to reach our support team.

We take user data security seriously. Our platform adheres to strict privacy policies, and you can learn more about our security measures in the privacy section of our website.