JotJar

How can I start using JotJar?

To get started, sign up for a free trial or a paid account here. Once you've created an account, you will be instructed how to get started simply and quickly.

What are the pricing plans for JotJar?

We offer flexible pricing plans to suit your business requirements. Check out our plans here for detailed information on our subscription plans, including features and pricing.

Is there a free trial available?

Yes, we offer a free trial for JotJar. During the trial period, you can explore our features and experience the value JotJar brings to your business.

How do I create a JotJar?

Creating a JotJar is easy! At initial sign up you will be walked through simple and intuitive steps to get started. Once you have created your first JotJar you can easily set up another by clicking on + New JotJar.

What customization options are available for Branding my JotJar?

You can customize various aspects, including colors and logos.

How does the anonymous feature work?

The anonymity between you and your customer is a key feature with JotJar. Your customers are given a unique link where they can privately give feedback to your JotJar. The anonymity feature is a default. However, a JotJar owner can turn this off.

Can I share my JotJar with my team members

Yes! You can invite Team members and give different viewing and action capabilities.

How do I add a QR code to my POS Receipt on Square, Clover etc?

Download the QR code from your JotJar Promotion page. Here you will follow the instructions offered by your POS system to upload to a receipt.

Here is a Link to Clover https://docs.clover.com/docs/smart-receipts

Here is a Link to Stripe https://docs.stripe.com/receipts

Here is a Link to Toast https://doc.toasttab.com/doc/platformguide/adminReceiptSetup.html

Here is a Link to Square https://squareup.com/help/us/en/article/5424-customize-digital-receipts-and-invoices

How is billing handled for JotJar?

Billing is handled on a monthly or yearly basis. You will be charged according to the selected subscription plan. Payments can be made securely through our platform.

Will my JotJar account Auto-renew?

Yes. JotJar will renew based upon your subscription type. Either monthly or yearly.

What if I want to cancel my account?

You can cancel at any time with 30 days notice. There are no early termination fees whatsoever.

What if I need help or have technical issues?

We offer dedicated customer support to assist you. Email us at help@jotjar.com to reach our support team.

How is user data handled on JotJar?

We take user data security seriously. Our platform adheres to strict privacy policies, and you can learn more about our security measures in the privacy section of our website.

FAQ