It's a win-win solution for you and your customers
Listen to your
customers with JotJar
What is a JotJar?
A JotJar collects digital notes, suggestions, and comments directly from your customers anonymously.
Use your JotJar to manage and respond to customer suggestions to gain insights and take actions to elevate your business.
It starts with you building your branded JotJar.
Easily create a branded suggestion form in minutes using our intuitive form designer.
Easy to promote
It's easy to solicit suggestions into your JotJar with unique QR Codes and links provided in the app.
Easily market your JotJar by incorporating your unique QR Code into eye-catching designs or even add to your Point-of-Sale payment processing receipts.
Reply to suggestions and make a difference.
Engaging customers through JotJar can foster a sense of loyalty, increase customer satisfaction, and ultimately contribute to repeat customers.
Choose which suggestions to share publicly
Show a commitment in improving customer experience by sharing suggestions and responses.
All suggestions and comments are yours to manage, publicly or privately.
Turn suggestions into accountable actions.
JotJar owners can share access with co-workers or members of their team. You can also direct JotJar suggestions and comments to specific parts of your business for feedback and action.
Available on mobile and desktop through your browser
Access your JotJars from any device, and keep track of customer suggestions and comments no matter where you are.
Learn how companies use JotJar to gain a competitive advantage.
Find out how customers from all kinds of industries achieve amazing outcomes with JotJar.
Job openings
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- Role
- Elevating Customer Retention: JotJar's Feedback Application for Small Businesses
- Description
- In the competitive landscape of small local businesses, the importance of customer experience cannot be overstated. Retaining customers who walk through the door is crucial, as an unsatisfactory experience can deter them from returning. To address this challenge, JotJar's innovative feedback application proves instrumental in not only enhancing the customer experience but also in maintaining engagement and fostering loyalty.
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- Role
- Enhancing Resident Satisfaction in Multi-Family Developments through JotJar
- Description
- In the dynamic landscape of multi-family developments, ensuring resident satisfaction is paramount for the sustained success of property ownership. The JotJar feedback app serves as an invaluable tool, empowering property owners and managers to actively engage with residents, gather real-time insights, and make informed decisions to enhance the overall living experience.
JotJar is different.
Yelp, Google Review and other review sites often suffer from low participation rates and bias, failing to represent the vast majority of customer experiences accurately. JotJar is an engagement app.
Yelp and Google Reviews expose businesses to public scrutiny, potentially hindering candid feedback.
JotJar ensures private, one-on-one communication between customers and businesses, fostering genuine and honest feedback.
Yelp and Google Reviews often lack specificity, leaving businesses without clear guidance for enhancement.
JotJar encourages detailed feedback, providing businesses with actionable insights for improvement.
Yelp and Google Reviews lack personalized interaction, missing an opportunity to build lasting customer relationships.
Direct responses from business' branded JotJar create a personal connection, fostering customer loyalty.
Yelp and Google Reviews are vulnerable to false feedback, potentially damaging a business's reputation unjustly.
JotJar employs "local proof" verification processes to reduce the risk of fake reviews, ensuring a fair representation.
Yelp and Google Reviews offer a standardized format, limiting the depth and relevance of feedback.
JotJar allows businesses to tailor feedback channels, collecting specific, relevant information.
Yelp and Google Reviews may limit businesses' control over their data, hindering their ability to extract valuable insights
Businesses retain ownership of their data on JotJar, facilitating independent analysis for strategic decision-making.
Yelp and Google Reviews involve navigating complex advertising structures, potentially leading to unpredictable costs and unclear return on investment.
JotJar offers a straightforward investment model, with businesses paying for personalized feedback channels with a measurable return on investment.